Terms of Service

🌿 Terms of Service

Welcome to Divine Nature’s Organics!

By accessing or using our website, you agree to be bound by the following terms and conditions. These terms apply to all users, visitors, and customers of the site. Please read them carefully before making a purchase.

1️⃣ Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon or restrict the use of this site by others. Any breach of these terms may result in account suspension or order cancellation.

We reserve the right, at our sole discretion, to refuse service, terminate accounts, or cancel orders if we believe a user is violating these terms or engaging in any unlawful or harmful activity.

2️⃣ Product Information & Availability

We make every effort to display accurate product information, including descriptions, pricing, and ingredient lists. However, we cannot guarantee that all details are free from errors. We reserve the right to update or correct information at any time without notice.

As an artisan small-batch brand, our products are handmade in limited quantities. Availability may vary, and restocks are released as soon as new batches are completed.

📌 Customers are responsible for reviewing all product ingredients prior to purchase and use, especially if they have allergies, sensitivities, or medical conditions.

3️⃣ Orders & Payment

All orders are subject to acceptance and availability. Full payment is required at the time of checkout.

We reserve the right to cancel or refuse any order that appears to be:

  • Fraudulent or high-risk

  • Abusive or in violation of our policies

  • Beyond our delivery capabilities at the time of purchase

4️⃣ Limitation of Liability

All products are provided “as is” and “as available”, with no express or implied warranties regarding their effectiveness, suitability, or results. Results may vary based on individual skin or hair types.

📌 Use of our products is at the customer’s own risk. We strongly recommend conducting a patch test prior to full use.

Divine Nature’s Organics shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or misuse of our website or products.

5️⃣ Returns & Refunds

Due to the handcrafted and personal-use nature of our products, we are unable to accept returns unless the item arrives damaged or defective.

Please refer to our Refund & Return Policy for full details, including eligibility, required proof (e.g., photographs), and claim time limits.

6️⃣ Privacy & Data Use

We are committed to protecting your privacy. For full details on how we collect, store, and use your personal information, please see our Privacy Policy.

7️⃣ Governing Law

These Terms of Service are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.

Any disputes arising under these terms shall be resolved exclusively in the courts located in British Columbia.

📩 Contact Us

If you have any questions about these terms or any other policies, please reach out to us at:
📧 DivineNaturesOrganics@gmail.com

Thank you for supporting our small-batch, artisan-crafted business. We’re honoured to be part of your natural skincare journey. 🌿